CAREER PATHS
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Business Analyst
Business Analysts perform an important function of “translating” between business and technology teams. “Business” is any part of a company that deals with the “operation” of the organization (the function that supports the customers such as servicing a car or selling clothes) to core functions such as finance, sales, marketing, legal, human resources, etc.. These functions all depend on technology and all companies have an “Information Technology (IT)” department or team. Business analysts work with both teams to figure out how technology can help the business.
Software Developer
The people who build websites and applications are called Software Developers. Software Developers write the code that powers the website that you see on your screen, the app on your phone, the buttons you click on, the images that appear for you, the text you are reading. In general, software developers are the people who write the code that makes a website or application function or do things. For example, developers write code so that when you click on the button you go to the next page, when you return to the site your password is saved, and that the apps you use can connect or “talk” to each other.
Project Management
Project management is the process of achieving goals that result in the completion of a project. A “project” can be a great many things. It can be the creation and delivery of a presentation, a website, a window display, or moving to a new home.
Customer Success
The Customer Success Manager (CSM) role is a combination of a technical and communication skills. Typically in a large company a CSM makes sure that customers are satisfied with the product or service, use it correctly and want to remain paying customers. The goal of CSM is to get the client so hooked on the product that they will never use anything else!
Digital Marketing
Digital Marketing is a field responsible for attracting attention and building demand for what has been created or what service is being offered. This involves website design, search engine optimization, digital advertising and email marketing among other things.
UX Design
User Experience (UX) Designers are people who design many of the products we use - physical objects, websites, apps, games, etc. As more and more products and services are digital, the need for UX Designers grows. UX Designers focus on the experience that users have while using the product. They make sure it is functional, accessible, and enjoyable.
Navigate your career path.
Get oriented to careers, skills and training options. Make a Plan that is your roadmap to a digitally-enabled career.