CAREER PATHS
Navigate your career path.
Get oriented to careers, skills and training options. Make a Plan that is your roadmap to a digitally-enabled career.
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Customer Success
The Customer Success Manager (CSM) role is a combination of a technical and communication skills. Typically in a large company a CSM makes sure that customers are satisfied with the product or service, use it correctly and want to remain paying customers. The goal of CSM is to get the client so hooked on the product that they will never use anything else!
ETL Developer
Picture a massive spider web of data flowing between systems. People need the right information to make good decisions. Getting the data to the right place when it is needed involves a process to Extract, Transform and Load it aka ETL. ETL is at the heart of the company - ensuring that the data - the ‘blood’ and ‘oxygen’ - is flowing to parts that need it. The people who perform these jobs are ETL Developers or Integration Developers (because they integrate data between systems), and are typically part of a data or software development team. What do you need to know to join this team?
Digital Marketing
Digital Marketing is a field responsible for attracting attention and building demand for what has been created or what service is being offered. This involves website design, search engine optimization, digital advertising and email marketing among other things.
UX Design
User Experience (UX) Designers are people who design many of the products we use - physical objects, websites, apps, games, etc. As more and more products and services are digital, the need for UX Designers grows. UX Designers focus on the experience that users have while using the product. They make sure it is functional, accessible, and enjoyable.
Cybersecurity
Cybersecurity specialists make sure that computer systems and networks are designed and operating in a way that they are safe from digital attacks. They are the people responsible for protecting our digital spaces. They defend against cyber criminals who attempt to destroy data, extort money from users, or disrupt normal business operations. Cybersecurity professionals protect governments and companies from having secrets stolen, being defrauded, held up for ransom and otherwise victimized. Working in cybersecurity requires being able to get inside a criminal’s mind to try to figure out how they think and operate.
Project Management
Project management is the process of achieving goals that result in the completion of a project. A “project” can be a great many things. It can be the creation and delivery of a presentation, a website, a window display, or moving to a new home.
Data Analyst
Data analysts and data scientists both work with data, but what they do with it differs. Data analysts typically work with existing data to solve defined business problems. Data scientists build new algorithms and models to make predictions about the future.
IT Support
IT stands for Information Technology. IT involves the use of desktop and laptop computers, servers and peripherals (printers, phones, iPads), internet connectivity, software and data. All organizations - companies, nonprofits, government agencies and even schools - rely on all sorts of information technology products and solutions to enable their business to perform its key functions and operations.
Software Developer
The people who build websites and applications are called Software Developers. Software Developers write the code that powers the website that you see on your screen, the app on your phone, the buttons you click on, the images that appear for you, the text you are reading. In general, software developers are the people who write the code that makes a website or application function or do things. For example, developers write code so that when you click on the button you go to the next page, when you return to the site your password is saved, and that the apps you use can connect or “talk” to each other.
Business Analyst
Business Analysts perform an important function of “translating” between business and technology teams. “Business” is any part of a company that deals with the “operation” of the organization (the function that supports the customers such as servicing a car or selling clothes) to core functions such as finance, sales, marketing, legal, human resources, etc.. These functions all depend on technology and all companies have an “Information Technology (IT)” department or team. Business analysts work with both teams to figure out how technology can help the business.
Navigate your career path.
Get oriented to careers, skills and training options. Make a Plan that is your roadmap to a digitally-enabled career.
